Sign Repair and More — Exactly When You Need It
Your brand assets were a significant investment in time and resources. From your signage program to your facility interiors, every asset plays a valuable role in connecting with your customers. That’s why you need a partner that’ll be there for you day or night, rain or shine to help you put out fires and get you back up and running.
Whether it’s sign maintenance, repairing an outage, or resolving damage to a facility or lighting system, Stratus is the partner for your brand.
How On-Call Facility and Sign Maintenance Works
Our repair & maintenance team is your go-to resource for your brand. Simply submit a repair & maintenance request to our service center. We’ll contact you to discuss the situation, then we’ll route it to the field team responsible for the repair. Your dedicated account manager will oversee the request and keep you informed. We even accept requests using third-party portals and systems to help you track requests.
When the work is complete, we’ll provide all project documentation. If additional work is needed, we’ll notify you in advance and provide an estimate. All communication happens through your preferred method, and we’re available to you 24/7 for questions about the status of your facility or sign maintenance request.
Ideal Solutions Start with Stratus
At Stratus, the success of your brand is our sole focus. From helping you implement new brand assets to maintaining them for a positive long-term ROI, everything we do helps you maximize your brand for years to come.
We understand that when a call comes in, it’s already a problem. That’s why our passion to serve and sense of urgency are unmatched.Our goal is to provide you with confidence in your choice of Stratus as your maintenance partner and peace of mind in knowing that we’ll be on-site right away to make you whole.
With more 2,300 certified installers and 100% nationwide coverage, our team has what it takes to keep your brand at peak performance. In 2019 alone, we completed more than 62,000 repair & maintenance requests at more than 53,000 locations. Put that same success to work for your brand.
Contact us today to learn more about our on-call repair & maintenance capabilities.